Privacy & Policy

Privacy & Policy

Privacy & Policy

Lynne Burton Clifton, LICSW, PIP, BCC, BC-TMH / Balanced Approach, LLC

Policies and Practices to Protect the Privacy of Your Health Information


I.  Uses and Disclosures for Treatment, Payment, and Health Care Operations

We may use or disclose your protected health information (PHI) for treatment, payment, and health care operations purposes with your consent.  To help clarify these terms, here are some definitions: 

             •    “PHI” refers to information in your health record that could identify you. 

             •    “Treatment, Payment, and Health Care Operations

– Treatment is when we provide, coordinate, or manage your health care and other services related to your health care.  An example of treatment would be when your therapist consults with another health care provider, such as your family physician or another doctor or therapist.

– Payment is when we obtain reimbursement for your healthcare.  Examples of payment are when we disclose your PHI to your health insurer to obtain reimbursement for your health care or to determine eligibility for coverage.

– Health Care Operations are activities that relate to the performance and operation of our practice.  Examples of health care operations are quality assessment and improvement activities, business-related matters such as audits and administrative services, and case management and care coordination.

             •    “Use” applies only to activities within our office, such as sharing, employing, applying, utilizing, examining, and analyzing information that identifies you.

             •    “Disclosure” applies to activities outside of our office, such as releasing, transferring, or providing access to information about you to other parties. 

II.  Uses and Disclosures Requiring Authorization

We may use or disclose PHI for purposes outside of treatment, payment, or health care operations when your appropriate authorization is obtained.  An “authorization” is written permission above and beyond the general consent that permits only specific disclosures.  In those instances when we are asked for information for purposes outside of treatment, payment, or health care operations, we will obtain an authorization from you before releasing this information.  We will also obtain an authorization from you before using or disclosing PHI in a way that is not described in this Notice.  Care is taken to only put information into your medical record that is relevant to your mental health, the presenting issues and treatment. You may revoke all such authorizations at anytime, provided each revocation is in writing.  You may not revoke an authorization to the extent that (1) we have relied on that authorization (cannot retroactively revoke) or (2) if the authorization was obtained as a condition of obtaining insurance coverage, law provides the insurer the right to contest the claim under the policy.

III.  Uses and Disclosures with Neither Consent nor Authorization

Your therapist may use or disclose PHI without your consent or authorization in the following circumstances: 

              •    Child Abuse – If a therapist is treating a child or adolescent under the age of 18 and knows or               suspects that child or adolescent to be a victim of child abuse or neglect, the therapist is                            required to report the abuse or neglect to a duly constituted authority, usually the Alabama                      Department of Human Resources.  Once such a report is filed, we may be required to provide                    additional information. 

              •    Adult and Domestic Abuse – If a therapist has reasonable cause to believe an adult, who is                     unable to take care of himself or herself, has been subjected to physical abuse, neglect,                               exploitation, sexual abuse, or emotional abuse, the therapist must report this belief to the                         appropriate authorities, usually the Alabama Department of Human Resources.  Once such a                     report is filed, we may be required to provide additional information.

              •    Health Oversight Activities – If the Alabama Board of Examiners in Social Work or other                            government agency is conducting an investigation into your therapist’s practice, then your                        therapist is required to disclose PHI upon receipt of a subpoena from the Board.

              •    Judicial and Administrative Proceedings –  If you are involved in a court proceeding and a                          request is made for information about your diagnosis and treatment and the records thereof,                  such information is privileged under state law, and your therapist will not release information                  without the written authorization of you or your legally appointed representative or a court                      order.  The privilege does not apply when you are being evaluated for a third party or where                      the evaluation is court ordered.  You will be informed in advance if this is the case.

                 If you enter into a legal or administrative proceeding in which you raise the issue of your                            mental  status (e.g., worker’s compensation claim, a sanity hearing, raising “mental distress”                      as  a  result of an accident or injury, or defending yourself from a criminal charge by pleading                    insanity), then we may be ordered by the court to testify about matters discussed in                                      confidence  whether or not you give permission for us to testify. 

                 If the custody of your child(ren) or future child(ren) becomes a legal issue, a court may, in the                  best interest of the child, obtain your treatment records

                 If a patient files a complaint or lawsuit against a therapist, the therapist may disclose relevant                  information regarding that patient in order to defend oneself.

                •    Serious Threat to Health or Safety – We may disclose PHI to the appropriate individuals if we                  believe in good faith that the disclosure is necessary to prevent or lessen a serious and                                imminent threat to the health or safety of you or another identifiable person(s).

                •    Worker’s Compensation – Your therapist may disclose PHI as authorized by and to the                              extent  necessary to comply with laws relating to worker’s compensation or other similar                            programs, established by law, that provide benefits for work-related injuries or illness without                  regard to fault. 

                •    When the use and disclosure without your consent or authorization is allowed under other                          sections of Section 164.512 of the Privacy Rule and a state’s confidentiality law. This includes                        certain narrowly-defined disclosures to law enforcement agencies, to a health oversight                              agency (such as HHS or a state department of health), to a coroner or medical examiner, for                      public health purposes relating to disease or FDA-regulated products, or for specialized                              government functions such as fitness for military duties, eligibility for VA benefits, and                                national security and intelligence.

IV.  Patient’s Rights and Therapist’s Duties

Patient’s Rights:

               •    Right to Request Restrictions – You have the right to request restrictions on certain uses and                disclosures of PHI.  However, your therapist is not required to agree to a restriction you                              request.

               •    Right to Receive Confidential Communications by Alternative Means and at Alternative                               Locations  –You have the right to request and receive confidential communications of PHI by                     alternative means and at alternative locations.  (For example, you may not want a family                             member to know that you are seeing a provider in our office.  On your request, we will send                       your bills to another address.)  

               •    Right to Inspect and Copy – You have the right to inspect or obtain a copy (or both) of PHI in                   your therapist’s mental health and billing records used to make decisions about you for as long                 as the PHI is maintained in the record.  Your therapist may deny your access to PHI under                             certain circumstances, but in some cases you may have this decision reviewed.  You                                       may inspect  and copy Psychotherapy Notes unless your therapist makes a clinical                                           determination that access would be detrimental to your health.  On your request, your                                 therapist will discuss with you the details of the request and denial process. You may also                           request a verbal or written summary of your treatment in lieu of copies of notes and forms. 

              •    Right to Amend – You have the right to request an amendment of PHI for as long as the PHI                  is  maintained in the record.  Your therapist may deny your request.  On your request, your                          therapist will discuss with you the details of the amendment process.

              •    Right to an Accounting – You generally have the right to receive an accounting of disclosures                of PHI.  On your request, your therapist will discuss with you the details of the accounting                          process.

              •    Right to a Paper Copy – You have the right to obtain a paper copy of the notice from your                        therapist upon request, even if you have agreed to receive the notice electronically.

               •    Right to Restrict Disclosures When You Have Paid for Your Care Out-of-Pocket – You have the                   right to restrict certain disclosures of PHI to a health plan when you pay out-of-pocket in full                     for my services.

               •    Right to Be Notified if There is a Breach of Your Unsecured PHI – You have a right to be                               notified if: (a) there is a breach (a use or disclosure of your PHI in violation of the HIPAA                               Privacy  Rule) involving your PHI; (b) that PHI has not been encrypted to government                                     standards; and (c) my risk assessment fails to determine that there is a low probability that                         your PHI has been compromised.

Therapist’s Duties:

                •    Your therapist is required by law to maintain the privacy of protected health information                      regarding you and to provide you with notice of the therapist’s legal duties and privacy                                practices with respect to PHI.

                 •    We reserve the right to change the privacy policies and practices described in this notice.                       Unless we notify you of such changes, however, your therapist is required to abide by the                           terms currently in effect.

If we revise our policies and procedures, we will post a notice of revisions in our office.  We will send a paper notice by mail upon your written request (you may request in writing that notices be sent by mail at any time during the course of therapy, and all subsequent notices will be sent to you).

V.  Complaints

If you are concerned that your therapist or anyone in our office has violated your privacy rights or you disagree with a decision your doctor or therapist made about access to your records, you may contact Lynne Burton Clifton, LICSW, PIP, in our office or the Alabama State Board of Social Work Examiners
100 North Union Street Suite 736 
Montgomery, AL 36104, phone (334) 242-5860.

You may also send a written complaint to the Secretary of the U.S. Department of Health and Human Services.  One of the parties listed above can provide you with the appropriate address upon request.

VI. Effective Date, Restrictions, and Changes to Privacy Policy

This notice became effective on March 2, 2015.  We reserve the right to change the terms of this notice and to make the new notice provisions effective for all PHI that we maintain.  We will provide you with a revised notice by posting any revisions in our office or will send a paper copy upon your written request (you may request in writing that notices be sent by mail at any time during the course of therapy, and all subsequent notices will be sent to you). 

Rev. 07/11/19

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